LiveAdmins LLC Apps
WG Live Chat Software 3.3.13
WG Live Chat Software is an instant and hassle-free way forbusinesses to connect with online shoppers without any fuss orlengthy wait-times. WG Live Chat Software legitimately stacks upagainst real-life customer service with which customers can begreeted and assisted just like in a brick-and-mortar store.Responses through email or phone call are mostly laggard and entaillengthy waits, but with WG live chat software application, you canbe available 24/7 to assist customers with their queries from yourandroid cellphone. The fact of the matter is that online customersrun into dead-end all the time while scouring web for a decentpurchase and you can’t sit in front of your laptop or desktop allthe time to assist online customers. The number of buyers caneasily plummet if there is a lack of assistance on company’swebsite. However, WG Live Chat Software app allows customers’ aquick-access to you for instant solutions with just a fewkeystrokes from your android mobile phone. Some of its benefits areelaborated below: 1. Chat Prompts Whenever a browser lands on yourwebsite, a notification would automatically inform you of it. Thereis no absolutely no need to check on the status of your browsingcustomers time and again as you will be prompted for each visitor.Therefore, a simple alert leads to establishing hassle-freeone-on-one interaction. Just click on the notification and take itfrom there. 2. Ease of Use All this live chat software app requiresis an Android device and an internet connection, and then you’reall good to go out there and interact with your customers. Justpick up your gizmo and pro-actively strike up a conversation withbrowsing customers. 3. Instant Chat Response and Fast QueryResolution With the integration of WG live chat software app,assistance for customers starts from the very moment they land on acompany’s webpage and continues until they finally leave it. Theconversation is quite akin to instant messaging where a chat windowautomatically opens up with a live rep offering help and wipingaway any qualms that a user might have about the purchase. Whenemail and telephone entail lengthy delays, support through WGLCSratchets up response time, thus adding even more to customergratification. 4. A 24/7 Touch-point Unlike any other channel ofcommunication, live chat service is available and accessible 24/7.Research shows that 52 % of the customers would take their businesselsewhere if there exists a lack of efficient customer service.With WGLCS, there are no disruptions, no delays and customers caneasily sidestep problems that come with lack of availability, acharacteristic that adds to its reliability as well. 5. Capable ofCatering to Multiple Industries WGLCS app can be used to servecustomers over a wide range of businesses. Currently, the roster ofindustries that mostly use live chat service includes automotive,real estate, law, medical websites, travel, hospitality, IT andmuch more. 6. Multilingual Services The services of this app aren’tjust confined to English. Its flexible, thus providing support inmultiple languages is just a cinch with it. Simply install alanguage specific virtual keypad on your device and chat in thelanguage of your choice. 7. A Rundown of Positive ImplicationsInstant responsiveness, query resolution and pro-activity is allthat is needed to please your customer base. Taking into accountall these factors, WGLCS; • Adds to greater customer retention •Reduces churn rate and shopping cart abandonment's • Creates loyalcustomer base • Increases customer satisfaction-------------------------------------------------------------------------------------------------------------Looking for the License key? Sign up at:http://dashboard.liveadmins.com
